Frequently Asked Questions

Your Questions Answered About Our St Louis Home Healthcare Services

The search for top home healthcare services often brings up many questions for families. As your resource for home health care, Compassionate Nursing Services strives to provide the answers you need to make better, more informed decisions and find the compassionate senior care services you need. Below, we’ve listed some of the most frequently asked questions that we receive in order to help you find the answers you need.

Contact us online or call us at 314-432-4312 to learn more about our caregivers and senior home care in St. Louis and the surrounding areas.

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Q: How much does the service cost?
Our service rates start at $32/hour for weekday caregiver services and $34/hour for weekend services, depending on each client’s individual needs. Our nurses can perform a free in-home assessment to determine your loved one’s needs and provide a more accurate quote for services. Please contact us to schedule your free in-home assessment today.
Q. Do you require a commitment to a minimum of hours and days a week in order to provide care?
We do not require a minimum number of hours; however, we have different pricing for shorter shifts.
Q. Are your caregivers insured and bonded?
Yes. All our caregivers are bonded, insured, and supervised by a registered nurse.
Q. What if my caregiver is sick and cannot make it to my house?
Whenever a caregiver is sick or can otherwise not make a shift, we will schedule another caregiver for you to ensure that your care is covered.
Q. Do you perform background checks on your nurses?

Yes, every employee must pass a background check. This consists of verifying their nursing license through the Missouri Department of Health and Senior Services Family Care Registry. This registry gives us the following information:

  • State criminal history
  • Sex offender registry
  • Employee disqualification list
  • Child abuse/neglect records
  • Employee disqualification registry
  • Random drug testing

Lastly, we check work history and confirm any licenses or certifications to verify they are current.

Q. What kind of training do your caregivers receive?
We provide each of our care team members with access to continuing training through Nevvon, a prominent online healthcare education company for caregiving professionals. Some of the many skills our caregivers are fully trained on include activities of daily living (bathing, dressing, hygiene, using the bathroom), behavioral management techniques, incontinence assistance, walking and transfers, emergency preparedness, universal precautions, housekeeping, first aid, safe handling of food techniques, infection control, safe driving techniques, and disease management for many different conditions: Alzheimer’s/dementia, ALS, Parkinson’s, cancer, heart disease, COPD, stroke, diabetes, and much more.
Q. What are my payment options for home care services?
There are several options to pay for home care services. We accept private pay, long-term care insurance, and certain life insurance policies. We provide assistance with insurance verification, prior authorizations, and levels of reimbursement your insurance will cover. Most commercial insurance plans will cover skilled nursing; however, very few will cover caregiver hours. The staff at Compassionate Nursing will check for long-term care plans and secondary insurance coverage. We then will consult with you about what we have found and guide you in the right direction with any available benefits. Contact us online or call us at 314-432-4312 to learn more about your payment options for home care.
Q. Are your services covered by Medicare?
No, non-medical home care services are not covered by Medicare.
Q: In what areas are your services available?
Compassionate Nursing Services proudly serves seniors and families with senior home care in St. Louis City, St. Louis County, and St. Charles County in Missouri. Please visit our Service Area page for more information about which areas are covered. Contact us online or call us at 314-432-4312 to learn more.
Q: Who needs in-home care?
Anyone who needs assistance to stay safe in his or her home can benefit from in-home care services. Compassionate Nursing Services can help individuals with a variety of needs, from help with laundry, bathing and meal preparation to full nursing care. Contact us online or call us at 314-432-4312 to see if you or a loved one could benefit from in-home care services.
Q. How quickly can I arrange for service?
Typically, arrangements can be made within 24 hours. Many times we can provide an initial assessment the same day once you notify us you are in need of our services. Contact us online or call us at 314-432-4312 to get started today.
Q. Are your services available in nursing homes or assisted living facilities?
Yes, we can provide home care services wherever you or your loved ones call home.
Q. Will I be able to reach a caregiver after hours? If so, how can I contact someone after hours?
We can be contacted 24 hours a day, 7 days per week. Simply call our office number at 314-432-4312, and someone from our staff will answer your call.

Didn’t find the answers to your questions above? Want to learn more about our caregiving services? Please feel free to contact our compassionate home care team at 314-432-4312 or by clicking the button below to fill out our online contact form and we will be glad to answer any further questions you may have.

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