Why Choose Us?
Compassion isn’t just part of our name; it’s who we are. As a top-rated provider of the senior home care St. Louis and the surrounding areas trust, we believe that in order to care for people, you first have to care about them. When it comes to building strong relationships with our home care clients and families, we know the right in-home caregiver makes all the difference. That’s why we focus on matching clients and caregivers based on compatibility and personality, as well as caregiver skill sets to meet client needs.
Founded by St. Louis native, Matt Skaggs, Compassionate Nursing Services has helped clients age in the comfort and familiarity of home since 2010. As a full service in-home care provider, we offer both personal care and clinical nursing services to ensure clients have the physical and emotional support and services they need.
Our mission is to provide the highest level of customer service and clinical excellence to the older adults, loved ones, and referral partners we serve through the most personalized, compassionate, and adaptable home heath care in St. Louis and the surrounding areas.
Susie Wilson has been a registered nurse for 10 years, and has a passion for serving the community. At 17 years old she started working with clients in their homes as a caregiver for a private duty home care agency. Because of this experience, she pursued an RN degree, working at Missouri Baptist Hospital in the telemetry unit for four years, first as a CNA, and then as an RN. During her nursing career she has worked in skilled nursing and rehabilitation facilities, as well as for a residential assisted living facility. Susie enjoys the one-on-one aspect of patient care in the home care setting and helping clients achieve positive health outcomes and goals.
Through her firsthand experiences of providing care for family and private clients, Sarah learned the value of helping individuals find purpose in each day and of preserving quality of life. Sarah’s caregiving experiences serve as an important foundation and inform her approach as office manager, where she strives to help families overcome challenges through compassionate home care. Prior to her current role at Compassionate Nursing Services, Sarah served as care coordinator for three years. Sarah has 15 years of CNA experience, 20 years of home health care, long-term care and assisted living experience, and has been with Compassionate Nursing Services since 2012. In her spare time, Sarah enjoys spending time with her kids and reading a good book.
The Briggs Advantage
As a proud member of the Briggs Home Care family of agencies since 2015, Compassionate Nursing Services is uniquely poised to fulfill the diverse and evolving care needs of each of our clients. From cold and flu to chronic and emerging health issues, and everything in between, our team of professional caregivers is supported by proactive leadership that is driven to provide premier home care solutions.
With a commitment to continuous caregiver training in both standard and universal precautions to keep our clients and our care team safe and protected, our family of locally-founded and operated in-home care agencies supplies the highest levels of care and customer service for clients and families. In addition, through our parent company, Briggs Healthcare, an industry leader for more than 75 years, we have use of Personal Protective Equipment (PPE) and other supplies, including gloves, masks, hand sanitizer and more, so you can feel confident entrusting the care of your loved one to us.
The Briggs Home Care family of agencies provides the finest quality care, training and professionalism in the industry, leading to fewer hospitalizations and emergency room visits, and improved health and wellness outcomes for clients everywhere.
Advanced Caregiver Training and Certification
When it comes to hiring and training in-home caregivers and nurses, our standards couldn’t be higher. At Compassionate Nursing Services, providers of home health care in St. Louis and the surrounding areas, we take proactive steps to ensure our team is extensively trained and certified so they feel confident in their roles and provide the highest quality care. While most home care agencies provide an average of 10 hours of general training, we provide over 120 hours of highly specialized in-home caregiver training.
To fulfill this commitment, we have partnered with the Institute for Professional Care Education (now Relias Learning), a nationally renowned training and certification agency for caregiving professionals, to offer custom training programs to all our caregivers.
Our custom program provides three levels of training for our care staff:
- Level 1, “Certified Caregiver”, incorporates a variety of caregiver training tools to ensure skills stay sharp.
- Level 2, “Specialized Caregiver”, incorporates training in Alzheimer’s disease, diabetes, and end of life care.
- Level 3, “Master Caregiver”, incorporates training in Parkinson’s disease, first aid, leadership, and more.
Home Care Pulse Leader in Excellence, Provider of Choice and Employer of Choice
Compassionate Nursing Services is proud to be named as a Best of Home Care Leader in Excellence for two years running by Home Care Pulse, an independent satisfaction research firm. This distinction is the highest award a home care provider can earn and is based on client and caregiver satisfaction ratings. Compassionate Nursing Services has also been named a 2021 Best of Home Care Provider of Choice by Home Care Pulse, an honor we have received for two consecutive years. This award demonstrates our proven track record of delivering outstanding care as determined by clients through third-party satisfaction interviews. Rounding out our commitment to care, we have also been named a 2021 Best of Home Care Employer of Choice, an honor we are proud to have achieved for five years running. This distinction is also awarded by Home Care Pulse and is based upon our client and caregiver satisfaction scores from several categories, including compassion, work ethic, communication and training. Agencies that receive these designations are in the top percentile nationally in achieving high-quality, consistent care and employee satisfaction.
Committed to Better Senior Care
At Compassionate Nursing Services, we are committed to providing all our clients with the best in-home care possible, and your insight and opinions matter. We work with Home Care Pulse, an independent customer satisfaction firm, to continually collect feedback from our clients in order to analyze and improve our services and processes so that we can continue to provide the highest quality senior care in Chesterfield and surrounding areas.
BBB Accredited and A+ Rated
The team at Compassionate Nursing Services is proud to be not only Better Business Bureau accredited, but also to have achieved the BBB’s A+ rating. An A+ rating is the highest rating a business can receive with the BBB, and it denotes that Compassionate Nursing Services has received few (if any) complaints and has maintained high standards in terms of licensing, advertising, and honoring commitments.