Why Choose Us?
Compassion isn’t just part of our name; it’s who we are. As a top-rated provider of the senior home care St. Louis families trust, we believe that in order to care for people, you first have to care about them. When it comes to building strong relationships with our home care clients and families, we know the right in-home caregiver makes all the difference. That’s why we focus on matching clients and caregivers based on compatibility and personality, as well as caregiver skill sets to meet client needs. Contact us to learn more about how we can help your loved one with top-quality senior in-home care.
Founded by St. Louis native, Matt Skaggs, Compassionate Nursing Services has helped clients age in the comfort and familiarity of home since 2010. As a full service in-home care provider, we offer both personal care and clinical nursing services to ensure clients have the physical and emotional support and services they need.
Our mission is to provide the highest level of customer service and clinical excellence to the older adults, loved ones, and referral partners we serve through the most personalized, compassionate, and adaptable in-home care.
Susie Wilson, RN, Executive Director
Susie Wilson has been a registered nurse for 10 years, and has a passion for serving the community. At 17 years old she started working with clients in their homes as a caregiver for a private duty home care agency. Because of this experience, she pursued an RN degree, working at Missouri Baptist Hospital in the telemetry unit for four years, first as a CNA, and then as an RN. During her nursing career she has worked in skilled nursing and rehabilitation facilities, as well as for a residential assisted living facility. Susie enjoys the one-on-one aspect of patient care in the home care setting and helping clients achieve positive health outcomes and goals.
Sarah Barnard, Office Manager
Through her firsthand experiences of providing care for family and private clients, Sarah learned the value of helping individuals find purpose in each day and of preserving quality of life. Sarah’s caregiving experiences serve as an important foundation and inform her approach as office manager, where she strives to help families overcome challenges through compassionate home care. Prior to her current role at Compassionate Nursing Services, Sarah served as care coordinator for three years. Sarah has 15 years of CNA experience, 20 years of home health care, long-term care and assisted living experience, and has been with Compassionate Nursing Services since 2012. In her spare time, Sarah enjoys spending time with her kids and reading a good book.
Advanced Caregiver Training and Certification
When it comes to hiring and training in-home caregivers and nurses, our standards couldn’t be higher. At Compassionate Nursing Services, we take proactive steps to ensure our team is extensively trained and certified so they feel confident in their roles and provide the highest quality care. While most home care agencies provide an average of 10 hours of general training, we provide over 120 hours of highly specialized in-home caregiver training.
To fulfill this commitment, we have partnered with the Institute for Professional Care Education, a nationally renowned training and certification agency for caregiving professionals, to offer custom training programs to all our caregivers.
Our custom program provides three levels of training for our care staff:
- Level 1, “Certified Caregiver”, incorporates a variety of caregiver training tools to ensure skills stay sharp.
- Level 2, “Specialized Caregiver”, incorporates training in Alzheimer’s disease, diabetes, and end of life care.
- Level 3, “Master Caregiver”, incorporates training in Parkinson’s disease, first aid, leadership, and more.
Home Care Pulse Leader in Excellence, Provider of Choice and Employer of Choice
Compassionate Nursing Services is proud to be named as a 2020 Best in Home Care Leader in Excellence by Home Care Pulse, an independent satisfaction research firm. This distinction is the highest award a home care provider can earn and is based on client and caregiver satisfaction ratings. Compassionate Nursing Services has also been named a 2020 Best of Home Care Provider of Choice by Home Care Pulse, which demonstrates our proven track record of delivering outstanding care as determined by clients through third-party satisfaction interviews. Rounding out our commitment to care, we have also been named a 2020 Best of Home Care Employer of Choice, an honor we are proud to have achieved for four years running. This distinction is also awarded by Home Care Pulse and is based upon our client and caregiver satisfaction scores from several categories, including compassion, work ethic, communication and training. Agencies that receive these designations are in the top percentile nationally in achieving high-quality, consistent care and employee satisfaction.
Committed to Better Senior Care
At Compassionate Nursing Services, we are committed to providing all our clients with the best in-home care possible, and your insight and opinions matter. We work with Home Care Pulse, an independent customer satisfaction firm, to continually collect feedback from our clients in order to analyze and improve our services and processes so that we can continue to provide the highest quality senior home care in St. Louis and the surrounding area.
BBB Accredited and A+ Rated
The team at Compassionate Nursing Services is proud to be not only Better Business Bureau accredited, but also to have achieved the BBB’s A+ rating. An A+ rating is the highest rating a business can receive with the BBB, and it denotes that Compassionate Nursing Services has received few (if any) complaints and has maintained high standards in terms of licensing, advertising, and honoring commitments.
The Briggs Advantage
Compassionate Nursing Services is a proud member of the Briggs Home Care family of agencies, owned by Briggs Healthcare. Briggs, a trusted partner to the healthcare industry for over 65 years, serves more than 50,000 customers in the senior home care, acute care, physician and retail markets, and is dedicated to advancing premium services and products to support the aging population.
Compassionate Nursing Services and Briggs Healthcare share the same vision for creating innovative solutions to meet the care needs of our clients. Backed by Briggs and their extensive clinical experience and regulatory knowledge, our team is able to expand upon our already exceptional care services, offer more in-depth training to our caregivers, and provide an improved care experience to our clients.