Why Choose Us?
Compassion isn’t just part of our name; it’s who we are. As a top-rated provider of senior home care in St. Louis and the surrounding areas, we believe that to care for people, you have to care about them first. When building strong relationships with our home care clients and families, we know the right in-home caregiver makes all the difference. That’s why we focus on matching clients and caregivers based on compatibility, personality, and caregiver skill sets to meet client needs.
Founded by St. Louis native Matt Skaggs, Compassionate Nursing Services has helped clients age in the comfort and familiarity of home since 2010. As a full service in-home care provider, we offer both personal care and clinical nursing services to ensure clients have the physical and emotional support and services they need.
Our mission is to provide the highest level of customer service and clinical excellence to the older adults, loved ones, and referral partners we serve through the most personalized, compassionate, and adaptable home health care in St. Louis and the surrounding areas.
Susie Wilson has been a registered nurse for 10 years and is passionate about serving the community. At 17 years old, she started working with clients in their homes as a caregiver for a private duty home care agency. Because of this experience, she pursued an RN degree, working at Missouri Baptist Hospital in the telemetry unit for four years, first as a CNA and then as an RN. During her nursing career, she has worked in skilled nursing and rehabilitation facilities, as well as for a residential assisted living facility. Susie enjoys the one-on-one aspect of patient care in the home care setting and helping clients achieve positive health outcomes and goals.
Through her firsthand experiences of providing care for family and private clients, Sarah learned the value of helping individuals find purpose and preserving their quality of life. Sarah’s caregiving experiences serve as an important foundation and inform her approach as office manager, where she strives to help families overcome challenges through compassionate home care. Before her current role at Compassionate Nursing Services, Sarah was a care coordinator for three years. Sarah has 15 years of CNA experience, 20 years of home health care, long-term care, and assisted living experience, and has been with Compassionate Nursing Services since 2012. Sarah enjoys spending time with her kids and reading good books in her spare time.
The Briggs Advantage
As a proud member of the Briggs Home Care family of agencies since 2015, Compassionate Nursing Services is uniquely poised to fulfill the diverse and evolving care needs of each of our clients. From cold and flu to chronic and emerging health issues, and everything in between, our team of professional caregivers is supported by proactive leadership that is driven to provide premier home care solutions.
With a commitment to continuous caregiver training in standard and universal precautions to keep our clients and our care team safe and protected, our family of locally-founded and operated in-home care agencies supplies the highest levels of care and customer service for clients and families. In addition, through our parent company, Briggs Healthcare, an industry leader for more than 75 years, we have use of Personal Protective Equipment (PPE) and other supplies, including gloves, masks, hand sanitizer and more, so you can feel confident entrusting the care of your loved one to us.
The Briggs Home Care family of agencies provides the finest quality care, training, and professionalism in the industry, leading to fewer hospitalizations and emergency room visits, and improved health and wellness outcomes for clients everywhere.
Advanced Caregiver Training and Certification
Providing care for senior loved ones in their homes is an evolving and complex responsibility. In order to satisfy the wide variety of clients’ needs, each member of our care team receives ongoing training. This ensures the highest quality of care is provided to clients, instills confidence in our caregivers, and gives peace of mind to the families we serve. We’re very proud to partner with Nevvon, a premier online healthcare education company for caregiving professionals to ensure consistent and excellent care for our clients.
Home Care Pulse Leader in Excellence, Provider of Choice, and Employer of Choice
Compassionate Nursing Services is proud to be named as a Best of Home Care Leader in Experience for three years running by Home Care Pulse, an independent satisfaction measurement firm. This is the highest award a home care provider can earn and is based on client and caregiver satisfaction scores. Compassionate Nursing Services has also been named a 2022 Best of Home Care Provider of Choice by Home Care Pulse, an honor we have received for three consecutive years. This award demonstrates our proven track record of delivering outstanding care as determined by clients through third-party satisfaction interviews. Rounding out our commitment to care, we have also been named a 2022 Best of Home Care Employer of Choice, an honor we are proud to have achieved for six years running. This distinction is also awarded by Home Care Pulse and is based upon caregiver satisfaction scores from several categories, including compassion, work ethic, communication, and training. Agencies that receive these designations are in the top percentile nationally in achieving high-quality, consistent care and employee satisfaction.
Committed to Better Senior Care
At Compassionate Nursing Services, we are committed to providing all our clients with the best in-home care possible, and your insight and opinions matter. We work with Home Care Pulse, an independent customer satisfaction firm, to continually collect feedback from our clients in order to analyze and improve our services and processes so that we can continue to provide the highest quality senior care in Chesterfield and surrounding areas.
BBB Accredited and A+ Rated
The team at Compassionate Nursing Services is proud to be not only Better Business Bureau accredited, but also to have achieved the BBB’s A+ rating. An A+ rating is the highest rating a business can receive with the BBB, and it denotes that Compassionate Nursing Services has received few (if any) complaints and has maintained high standards in terms of licensing, advertising, and honoring commitments.